Yay! You found me.

Now, let's improve your copy and content.

If you need help with copywriting and creating user experiences that generate customers for life, let's chat. 

Does your content deliver the best online experience for your customers?

If not, you could be missing out on new leads and sales.

Your website is where your customers experience the best of your brand.
If it's not seamless, enjoyable and unmistakably 'you', why would they return?
   
Your copy drives your relationships with your customers. 

As a UX Copy and Content writer, I write for small businesses and brands like yours.

"I love all the suggestions you gave me. I love how you used the current text from my website and transformed it into a very powerful message to resonate with my ideal clients. The way you included all of my target keywords within the text is amazing."

Rally, Keto Mindset Coach

How well do you know your customers?

Writing targeted copy for your website starts with knowing who your customers are and what they're looking for. Only then can you understand them and serve them better.

I'll help you uncover your customer stories and illustrate how your products or services improve their lives. I'll ensure your online content attracts and engages your target customers through experiences that inspire and encourage them.

Every customer deserves a 5 star shopping experience.
Wherever they shop online.

Writing Brilliant Customer Experiences is my speciality.

Jo has a flair for getting to the heart of your customers' needs and motivations. She writes in response to them and in doing so, creates user experiences that build customer engagement and connection.  

With a 20+ year career in content writing, marketing and customer experience design, Jo writes with empathy, generating 'know like & trust' appeal for all her clients.